Dr. Shatha Ezzi joined the Faculty of Economics and Administration at King Abdulaziz University in 1990. Her research focus is on consumer behavior, the differences in consumer decision making, cross cultural consumer behavior, customer satisfaction, and internet marketing. Dr. Ezzi also has an interest in "Mentoring". She designed, implemented, and managed a winning proposal from the Ministry of Higher Education to fund a “Mentoring” training program for twenty five faculty staff members at the University of Wisconsin-Whitewater in the USA during the summer of 2009. Next year in 2010, Dr. Ezzi presented a paper in coordination with Dr. Joe Pascarelli -the President of International Mentoring Association- “Installing a University-wide Mentoring Program: The Dynamics of Co-creating a New System”, at International Mentoring Association Annual Conference, Orlando, Florida, USA
Dr. Ezzi's research has appeared in journals such as the Journal of Business Research and Journal of Accounting, Management, and Insurance.